Vermont Legal Aid and Legal Services Law Line Community Listening
71%
Exit Survey
 
 
Vermont Legal Aid and Legal Services Law Line of Vermont want to learn more about the legal problems you think people in Vermont need help with. Please help us by answering this short survey. Your answers may help a neighbor, a friend or maybe even yourself one day.
Thank you.
 
 
 
1. What civil (not criminal) legal problems do you think people in Vermont need help with the most?
   
 
 
 
2. What housing problems do you think people need legal help with the most? Check the three most important.
 
Housing problems like heat, safety, water, sewage
 
Tenants who are being evicted
 
Homeowners in foreclosure
 
Housing that isn’t accessible for people with disabilities
 
Housing is too expensive
 
Discrimination, harassment, intimidation by landlords
 
Lockouts and shutoffs by landlords
 
Mobile home park problems
 
Tax sale of a home
 
Unfair fees, charges and rules
 
Other
 

 
 
 
3. What family problems do you think people need legal help with the most? Check the three most important.
 
Custody and visitation
 
Divorce
 
Child support
 
Alimony or support of a spouse
 
Dividing the property
 
Grandparent rights
 
Protection from abuse
 
Other
 

 
 
 
4. What problems getting benefits to help pay for basic needs do you think people in Vermont need legal help with the most? Check the three most important.
 
Food stamps or 3Squares or SNAP benefits
 
Child care subsidies
 
Subsidized housing and Section 8
 
Disability benefits like Social Security and SSI
 
Emergency assistance with housing
 
Reach Up
 
Fuel assistance
 
Veteran’s benefits
 
Unemployment benefits
 
Other
 

 
 
 
5. What health problems do you think people need legal help with the most? Check the three most important.
 
Losing health insurance or being turned down for health insurance
 
Health insurance costs too much
 
Health care costs too much even with insurance
 
Insurance company won’t pay for health care
 
Getting dental care
 
Mental health care
 
Transportation for health care
 
Medicare problems
 
Medicaid problems
 
Other
 

 
 
 
6. What problems with work do you think people need legal help with the most? Check the three most important.
 
Getting fired
 
Taking time off when the employee or their family is sick
 
Unsafe working conditions
 
Finding a job
 
Jobs don’t pay enough
 
Education and training for jobs
 
Discrimination
 
Transportation problems
 
Unemployment benefits
 
Child care
 
Other
 

 
 
 
7. What abuse and neglect problems do you think people need legal help with the most? Check the three most important.
 
Abuse by spouses, partners, boyfriend, or girlfriend
 
Emotional abuse and threats
 
Abuse and neglect in nursing homes and long term care residences
 
Abuse and neglect of older people
 
Abuse and neglect of people with disabilities
 
Child abuse
 
Sexual assault and stalking
 
Other
 

 
 
 
8. What financial problems do you think people need legal help with the most? Check the three most important.
 
Debt collectors
 
Interest rates and fees, like payday loans and rent to own contracts
 
Unfair contracts or agreements
 
Home repair problems
 
Bankruptcy
 
Taxes
 
Identity theft
 
Credit problems
 
Car and truck problems like sales, loans, repairs, and leasing
 
Not enough money to pay bills
 
Student loan problems
 
Other
 

 
 
 
9. What issues involving personal rights do you think people need legal help with the most? Check the three most important.
 
Help to live on their own
 
Access to drug treatment
 
Living where they choose
 
Mental health or medical treatment against their wishes
 
Discrimination, accessibility, and accommodations
 
Defending against guardianship
 
Help for victims of crime
 
Offenders returning to society
 
Access to mental health services
 
Planning documents like powers of attorney and advance directives
 
Simple wills
 
Other
 

 
 
 
10. What do you think Vermont’s families need legal help the most with at school? Check the three most important.
 
Enrollment problems including homelessness and frequent moves
 
School discipline including getting suspended or expelled
 
Early dismissal from school, shortened school days, or placement in special programs
 
Getting help for students with learning disabilities, including special education and support
 
Discrimination problems, including tracking and unequal treatment
 
Bullying or harassment by students or school personnel
 
Truancy or threats of truancy charges
 
Use of restraint or seclusion at school
 
Use of police at schools, including arrests or tickets
 
Referral or threats of referral to the Department for Children and Families
 
Other
 

 
 
 
11. What are the three most important legal problems that we should work on?
 
Housing issues
 
Government benefits
 
Health care and insurance
 
Work and employment
 
Family issues
 
Abuse and neglect
 
Discrimination
 
Disability rights
 
Credit, debt, and consumer issues
 
Independence and civil rights
 
Wills, medical planning, living wills, power of attorney
 
Education issues
 
Other
 

 
 
 
12. Do you have anything else you want to tell us about the work we do or what we should work on?
   
 
 
 
13. Do you receive Food Stamp benefits, also called 3Squares or SNAP?
 
Yes
 
No
 
I don’t know
 
 
 
14. Through your work or as a volunteer, do you provide social services or assistance to low income individuals, seniors, or to people with disabilities?
 
Yes
 
No
 
 
 
How did you hear about our survey? 
 
Email
 
Vermont Legal Aid's Website
 
Other